What is your refund and cancellation policy?

We do not offer refunds for Plus accounts.

For Premium accounts, we do not offer refunds for unused entitlements (ie non-attendance at classes). As we only require payment 1-2 weeks in advance of the course start date, we expect users to know their availability for the forthcoming 12 weeks when they pay.

As such, any cancellation after upgrading will not result in a refund, but in those circumstances we will do our best to help the affected student find an acceptable alternative course.

We will offer a refund, part-refund or alternative where due to the fault of LinguaBuddy, we are not able to fulfil a course, or substantial part thereof, as advertised.

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