Choose your Package

You can’t study intensively all the time, so we have a range of packages to suit everyone.

Standard

£ FREE

/ MONTH

Maintain your level between study periods with a huge range of practice resources.

Learn

  • Reserve a live course place.

Revise

  • All standard courses and quizzes
  • Self-study or revise with text and audio exercises.

Reading

  • 000s of level-appropriate articles
  • Follow your interests as your practice.

Listening

  • Boost listening skills
  • Long and short-form videos from around the world.

Chat

Plus

£ 7.99

/ MONTH

Self-study with an enhanced range of courses and quizzes, plus a monthly conversation class with a qualified tutor.

Learn

  • Reserve a live course place.

Revise

  • Enhanced courses and quizzes
  • Deepen knowledge with extra lessons and exercises.

Reading

  • Full access to reading library.
  • Save and take notes.

Listening

  • Full access to audio library.
  • Save and take notes.

Chat

  • Monthly conversation class.
  • Learner forums and network.

Chat Plus

£ 24.99

/ MONTH

Weekly conversation classes, plus access to all Plus level materials.

Just £6.12 per class over 12 months.
(Classes run 49 weeks per year.)

Learn

  • Reserve a live course place.

Revise

  • Enhanced courses and quizzes
  • Deepen knowledge with extra lessons and exercises.

Reading

  • Full access to reading library.
  • Save and take notes.

Listening

  • Full access to audio library.
  • Save and take notes.

Chat

  • Weekly conversation class.
  • Learner forums and network.

Premium

£160

£175

/ 3 MONTHS

Boost your level with live online courses and / or weekly conversation classes.

Learn

  • 12 week taught programmes.
  • Delivered over Zoom: join from anywhere.

Revise

  • Everything in Plus.
  • Live lesson slides and note-taking area.

Reading

  • Everything in Plus.

Listening

  • Everything in Plus.

Chat

  • Weekly conversation class.
  • Everything in Plus.

Got a question?

Key questions: Taught Courses

Where can I find the course materials?

When your place is confirmed on a course, you’ll be added to the course’s section on the website. Every week, the lesson’s content will be posted within that course, along with any homework tasks, exercises or quizzes. Only you, your classmates, and any others following the exact same course plan can access this area.

How do I access the classes for the taught courses?

As soon as your booking is confirmed (ie you have upgraded to a Premium subscription), an email will be automatically sent containing the join link. (Please mark operations@linguabuddy.net as safe). We advise you to save this within your calendar, and we’ll also send you a calendar invite with the same details.

  • Use the same link each week.
  • Do not share the link with anyone else (they will be refused entry).

I have reserved a class place. When should I upgrade to Premium?

We will send you a reminder to upgrade two weeks prior to the class start date, although you can upgrade earlier if you wish. You will need to have a Premium subscription to join the classes, but if you choose not to renew, and that subscription ends a few weeks before the course does, you would still be allowed to complete the course.

I want to continue studying at the end of my course. What should I do?

Reserve a place on the next course you want to study on. When your subscription renews, that place will be confirmed immediately.

If there is a gap between the course you want to study, or you want to take some time out, we recommend downgrading to a free account before your renewal date, and then upgrading again when you are ready to join your new class.

What is your refund and cancellation policy?

We do not offer refunds for Plus accounts.

For Premium accounts, we do not offer refunds for unused entitlements (ie non-attendance at classes). As we only require payment 1-2 weeks in advance of the course start date, we expect users to know their availability for the forthcoming 12 weeks when they pay.

As such, any cancellation after upgrading will not result in a refund, but in those circumstances we will do our best to help the affected student find an acceptable alternative course.

We will offer a refund, part-refund or alternative where due to the fault of LinguaBuddy, we are not able to fulfil a course, or substantial part thereof, as advertised.

I have registered for a Plus / Premium account but I can’t post on the forum, register for events or access revision courses.

The first thing to check is your email inbox. In the confirmation message (sent by operations@linguabuddy.net) is a magic link that enables your account. This is an anti-spam measure.

If you have not already done so, click this link, then log out and log in again. You should now have access to everything you’re entitled to.

If this doesn’t work, or you can’t find the email, please log a support ticket using the buttons to the right.

Key Questions: Premium Accounts

Do I need to join as a Premium Member to reserve a class place?

No. Any level of account can reserve a place on a class (provided they have validated their email address). You can join as a free account, select the class you want to attend, and reserve your place. You’ll be contacted 1-2 weeks prior to the start date to remind you to upgrade your account.

What else does the Premium subscription cover?

Premium subscribers get access to all the enhanced revisions courses on the site, so you can extend your practice beyond what is strictly required by your taught course. You can also join our weekly conversation classes.

What happens at the end of the three-month subscription?

All subscription packages automatically renew, so if you plan to continue onto the next course, all you need to do is reserve a place, and when your next payment is processed, your place on that course will be confirmed.

If you don’t want to continue, you can downgrade to a Plus or Standard account, or cancel your membership. If you cancel your membership, you will retain your subscription level until your next renewal.

Is my money secure?

Of course. We use a leading supplier of membership management software to control access to the site, and connect to Stripe through that software to process subscription payments. Stripe is the leading payment gateway for online business, and are so ubiquitous we are willing to bet that you have already used them for an online payment… you just might not realise it.

I have a discount code. Where do I enter this?

Discount codes only apply to Premium accounts and can be entered when joining as or upgrading to a Premium account. Look for the link about the personal details section, and repeated above the Terms and Conditions. Enter your code here to adjust the price.

What if I book a class at the wrong level? Can I get a refund?

Firstly, please don’t panic! Students subscribe to levels that are too easy or hard for them all the time, and tutors are good at spotting this. If you’re in a class that is at too low a level for you, your tutor will let you know as soon as they realise this – which is often the moment you open your mouth to introduce yourself.

If you feel you are in a class that is too hard for you, or you are struggling to understand any aspect of the material, you should raise this with your tutor at the end of a session. Please, do not delay in doing so – this is a “bread and butter” conversation for a language tutor. Their first action will be to try assess whether you are at the wrong level or simply “rusty”. If the latter, they will try to coach and support you in subsequent classes until your confidence returns.

If the former, they will notify LinguaBuddy’s admin team with a recommended study level for you. Our admin team will then offer you alternative classes you can join.

Where no suitable and convenient alternative is currently running, we would look to place you in the first available class at the correct level, and will discuss options with you for adjusting your subscription package in the interim period.

In the event that no course at the right level for you is scheduled within a three-month period, we would offer the option of a refund, or where you have attended three or more classes, a part refund.

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